Frequently Asked Questions

We're here to give you peace of mind!

1. What is the city of Winnipeg's Police response policy?

The Winnipeg Police Service will respond to each alarm scenario differently. These factors may impact the alarm components you have installed or the monitoring option you choose. READ MORE...

 

2. What about the salesmen that go door-to-door offering alarm systems?

With a recent increase in door-to-door sales by out-of-province companies, it pays to be an informed consumer. Be careful what information you share with uninvited door-to-door representatives and do your homework before being pressured into signing anything. READ MORE...

 

3. I already have an alarm system in my home/business. Can Tower Security monitor a system installed by a different company?

We have the ability to monitor and take over almost any alarm system that was previously installed by another company. If for any reason you are unhappy with you current monitoring company, feel free to visit the contact page and we would be more than happy to help! READ MORE...

 

4. I dont want to have to pay for a home phone line. What are my options for monitoring my alarm system?

With home phones becoming less utilized, the alarm industry has introduced new methods of monitoring your alarm. READ MORE...

5. Ive heard cell companies are doing a "2G Sunset". What does this mean for my alarm system?

Cell service providers are starting to phase out the 2G band of cell communication. Some of the older alarm cell communicators are relying on that band to communicate. READ MORE...